We chose Normans to buy it from because the price was on par with other shops and included free stool and headphones and the delivery was free.
Normans also provide a nice shop warranty, providing we take it to their shop (3-4 hours drive away for us) and keep the receipt; a worthy ‘extra’.
We ordered it Friday evening and it arrived the following Tuesday morning.
Normans gave excellent communications via email, keeping us informed of order taken, delivery day and gave us an hour slot on the actual day of when our piano would be delivered. Delivery was when promised.
Review by Viv
—
I ended up being supplied a Yamaha YDP141 in cherry by Norman’s Musical Instruments (based somewhere in the midlands). Delivery was on schedule despite the snowy, icy road conditions prior to Xmas although I hadn’t been made aware, beforehand, that I would have to assemble the instrument myself. It came packed in a large box and took a little while to put together. (This does prove it is portable though!).
Review by Raymond Craine, UK