Piano Shop Reviews

Umbrella Music are no longer in business (from July 2014).
Your nearest piano shop is UK Pianos in Enfield.

“I can recommend them”

I bought a Yamaha P95 through umbrella music. The price and service was absolutely great. I can recommend them.

Stephanie Holt

—

“So far the umbrella music guys have been extremely helpful and pleasant.”

Hi Graham,

I decided after balancing all I gleaned from your book and the reviews and the
cost options to buy a Yamaha CLP320 in rosewood.

Delivery is Friday 4th February.

I purchased online from Umbrella music and paid £901 with “free” delivery, stool,
headphones and extended warranty to 3yrs.

My boy is champing at the bit so we should have a good idea of pro’s & cons
pretty quickly

Main reason for choosing this one I suppose is price – but only balanced against
the quality. I took your advice not to buy a shop-marked Classenti and invest in
the Yamaha. The market is very tight and the 3 year warranty & free delivery played
a role.

So far the umbrella music guys have been extremely helpful and pleasant.

Will be in touch

Regards & thanks

Syd Webster

We bought a Yamaha CLP320 from Sounds Great in Heald Green. We are very happy with the piano, and we also found Sounds Great very useful in helping us choose and their service has been excellent.

Reviewed by Kavita Gupta, Stockport, UK

Customer Reviews And Comments

“I am having a rather dreadful experience with “Rocking Rooster”.

Having ordered and paid in full for a Clavinova 503 via their website, on Friday last,
I was contacted by “Gareth” yesterday, to be told they have no stock (despite taking my
money) and that, in any case, they will not deliver anywhere other than the cardholder
address because of “concerns over fraud” !!!

None of this information was given on the website.  Delivery address was allowed to be
input as different from the Card address.
Item was described as  “normally available from stock”.

I have asked them to immediately refund my money, but am told rather vaguely that it may
take “a couple of days”  to do this.

I am slightly worried bout the bona-fides of this Company, an I fear I am being scammed.”

Derek F… (surname withheld for privacy)

Graham Howard’s comment: Please don’t worry, Rocking Rooster have been around
for a long time and are part of the Rimmers Music group. Your transaction is safe.

Dear Graham,

Thank you for your letter, your digital piano guide and the recent update.  My wife and I have found both these and your website most useful in making our minds up.  Apart from your recommendations, the important final deciders were

(1) What the piano really felt and sounded like in the shop (I took my music along) and of course
(2) The bottom line.

We decided on a Yamaha CLP440 which we are very pleased with.  We were also very pleased with the price we were quoted in the shop.  The assembled item with 2-year guarantee, bench, handbook, etc, was nicely off the lower end of your latest price range.  Delivery (in our case 34 miles) at his price was free provided we chose a cherry wood one!

We can recommend the shop, Promenade Music in Morecambe, which actually had been recommended to us by a friend.  The guy who sells the pianos (Dave) is most helpful, and good at his job.  He showed us the CLP430, but after the 440 it sounded tinny,  At our request he also demonstrated a beautiful piano well above our price range…

So many thanks, Graham, for all your help.  We can recommend your website and digital piano guide.

And please keep sending us your playing tips!

Conrad

None yet. Waiting for the first review…

We chose Normans to buy it from because the price was on par with other shops and included free stool and headphones and the delivery was free.
Normans also provide a nice shop warranty, providing we take it to their shop (3-4 hours drive away for us) and keep the receipt; a worthy ‘extra’.

We ordered it Friday evening and it arrived the following Tuesday morning.
Normans gave excellent communications via email, keeping us informed of order taken, delivery day and gave us an hour slot on the actual day of when our piano would be delivered. Delivery was when promised.

Review by Viv

—

I ended up being supplied a Yamaha YDP141 in cherry by Norman’s Musical Instruments (based somewhere in the midlands). Delivery was on schedule despite the snowy, icy road conditions prior to Xmas although I hadn’t been made aware, beforehand, that I would have to assemble the instrument myself. It came packed in a large box and took a little while to put together. (This does prove it is portable though!).

Review by Raymond Craine, UK

“After taking on board the comments in your web-site, and testing a number of
digital pianos, finally decided upon the Kawai CA63.  For me, it gives
remarkably similar touch/feel to the keys on my previous acoustic piano; I
also found the sound quality more to my taste than the equivalent Yamaha
models in the showroom – although they were all worthy of note.

Purchased from a specialist musical instrument showroom called ‘The Music
Station’ located just outside the city of Swansea, Glamorgan, South Wales.
Great service, access to all their keyboards and pianos for test as long as
I wanted – great price and delivery. The ‘satin black’ finish matches other
furniture in the house very well!”

John

None yet. Waiting for the first review…

“My son has recently bought a new guitar on line from the parent store ( Guitarguitar ) next door to GG Digital and was delighted with the service he received. I looked on line researching the pianos they sold and then, as I was shopping in Glasgow and in the area, I popped into the store, full of confidence after reading your advice. The assistant who served me showed me the Yamaha P95 in stock and talked me through the features. He didn’t pressurise me into upgrading to a more expensive model as I had told him of my basic requirements, but told me of a similar piano ( not Yamaha ) that was popular at that level. There was not one in stock ( I was keen to see and try out the piano before buying )and it did not have the recording facility which I was keen on, so I decided there and then to purchase the P95.It was safely delivered to me 2 days later at no extra cost.”

Jennifer, Glasgow

None yet. Waiting for the first review…